Skool Admin and Moderator Roles Explained (Permissions, Limits, How to Assign)

Skool has four levels of access: owner, billing manager, admin, and moderator. The owner created the community and can do everything. A billing manager is effectively a co-owner, including billing. An admin can do everything except touch billing. A moderator can approve or decline members, remove reported posts, delete comments, invite people, and run scheduled calls, but cannot change Classroom or Calendar settings. You need the Pro plan to have more than one admin, and a group can hold up to 30.

What are the member roles in Skool?

There are four, and they stack. The owner is whoever created the community and has access to everything, including billing and deleting the group. A billing manager is an admin who has been given billing access as well, which makes them a functional co-owner, so hand that out carefully. An admin has full control of the community but cannot see or change billing. A moderator has day-to-day housekeeping powers only.

Everyone else is a member, and members can be free or paid depending on how you have set the community up. See the Skool freemium model if you run both tiers side by side.

Admin vs moderator: what each one can do

The practical split is that admins shape the community and moderators maintain it.

The row that trips people up is Classroom settings. A moderator can host your weekly call and record it, but cannot add a module, change course permissions, or set which level unlocks what. If you want someone building out the curriculum, they need to be an admin.

How do you make someone an admin or moderator?

Open the Members list, find the person, open their membership settings next to their name, and change their role to moderator or admin. Removing access is the same path in reverse, set them back to member.

Two limits to know before you plan a team. You can have up to 30 admins in a group, which is more than almost anyone needs. And you must be on the Pro plan to have more than one admin, so a Hobby plan community is a one-admin operation. Hobby vs Pro has the rest of the plan differences.

How to make an admin a billing manager

Billing access is granted separately, on top of the admin role, and it turns that person into a co-owner in practice: they can see and change the subscription that pays for the whole community. Give it to a business partner or an operations lead you would trust with a company card, and to nobody else.

If you are handing a community over permanently, this is also the step people forget, and it is the reason ownership transfers stall halfway.

Who should you actually promote?

Promote your most helpful members, not your most active ones. The person who answers other people's questions well is the one whose moderation will feel fair. The person who simply posts the most is often the person whose moderation will feel personal.

A workable pattern for a growing community: one or two admins who can build Classroom content and change settings, then two or three moderators drawn from your highest-level members to keep the feed clean and welcome new joiners. Tie it to your gamification so the path is visible, moderator status at a given level is one of the few rewards that costs you nothing and increases participation. See how Skool levels and points work and the Skool community engagement playbook.

Common mistakes with Skool roles

Three show up repeatedly. Making someone a billing manager when you meant admin, which hands them your subscription. Expecting a moderator to build the Classroom, which they cannot do, and then assuming the feature is broken. And promoting nobody at all, which leaves the owner as the single point of failure, so the community goes quiet the week they take a holiday.

The fix for the last one is to promote before you need to, while you still have time to teach someone how you want the room run.

Frequently asked questions

What is the difference between an admin and a moderator on Skool?

An admin has access to everything except billing settings, including community settings, Classroom, and Calendar. A moderator only handles day-to-day upkeep: approving or declining members, removing reported posts, deleting comments, inviting people, and running scheduled calls. Moderators cannot change Classroom or Calendar settings.

How many admins can you have on Skool?

Up to 30 admins in a single group. However, you need the Pro plan to have more than one admin, so a community on the $9/month Hobby plan is limited to a single admin.

How do I add an admin to my Skool community?

Go to the Members list, open the membership settings next to the person's name, and change their role to admin or moderator. The change takes effect immediately, and you reverse it the same way by setting them back to member.

What is a billing manager on Skool?

A billing manager is an admin who has also been given access to billing, which makes them a functional co-owner with access to everything including the subscription. It is the highest level of access short of the owner, so only give it to a partner or operations lead you fully trust.

Can a moderator edit courses in the Skool Classroom?

No. Moderators cannot access Classroom or Calendar settings, so they cannot add modules, change course permissions, or set level-based unlocks. They can run and record a scheduled call, but building the curriculum requires admin access.

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Updated August 2026. Role permissions and limits reflect Skool's published help documentation and can change; confirm in your own community settings before assigning access.